FAQ

What is the advantage of a Stageprompter over an iPad or tablet?

The screen size on tablets are such that they must be mounted on a mic stand or music stand to be seen by the performer, therefore, an audience will know it is being used.  Tablets are also vulnerable to messages popping up at unforeseen times, which can interrupt a performance.  The Stageprompter looks like a wedge monitor speaker and is covert from the audience.  The screen will not time out for any reason.

 

Do the lyrics “scroll”?

No.  The Stageprompter displays a static image which allows the performer to use it as a reference.  To be done correctly, scrolling lyrics require a complex link to the music being played.  Scrolling lyrics also tend to keep the eyes of the performer “fixed” on the screen, making it difficult to look away from the lyrics.

 

How do I create my images?

There are several ways.  Our proprietary Web Application is designed to help users create and format images to meet their individual needs on stage.  It also arranges your music in any setlist order that is required and has a backup utility to archive files.

 

Do I need to use the Web Application to operate my Stageprompter?

No.  The Web Application is very useful, but it is not required for Stageprompter use.  The Stageprompter will read any .pdf or .jpg files, and they can be created using Word, PowerPoint, or any program that will create these types of files.

 

Can I have larger font size on the Stageprompter screen?

Yes.  You can increase font size within your images to your own requirements.

 

I’ve seen some Stageprompter “lookalikes” out there.  What are your competitive advantages?

Most competitors put a standard PC inside the cabinet that runs on an older version of Windows.  The Stageprompter is the true musicians teleprompter, utilizing a custom-made controller that is designed to do one thing, display lyrics.   It does not need software updates and is immune from screensavers and the “blue screen of death”.  Our foot switches are custom made of metal, not plastic.  Every element of the Stageprompter is designed to perform on stage.  There is no substitute.

 

I would like to try a Stageprompter, but I’m not ready to buy.  What do you recommend?

We currently have several Stageprompters in our rental fleet. Our standard rental period is one week and includes return shipping from anywhere in the US.  If you decide to purchase the unit, we will credit your rental fee towards your purchase.  Please visit our Shop for information.

 

Can I have more than one Stageprompter and link them together?

Yes.  Stageprompters can be linked using several solutions. Please contact us to discuss your requirements.

 

How long will it take for my order to arrive?

We provide free UPS Ground shipping from Utah on Wedge03 and Controller04 units.  Normal shipping times are 2 business days to the Western US, and 4 business days to the Eastern US.  Next day shipping is available at an additional charge.

 

I live outside of the United States, where can I get a Stageprompter?

All international orders are fulfilled from our Cambridge, UK facility www.stageprompter.co.uk